Refund policy

Aviram Jewelry by Gina Navarro Return and Refund Policy

We appreciate your purchase at Aviram Jewelry by Gina Navarro. To ensure your satisfaction, we offer a transparent return and refund policy. Below are our terms and conditions:

Returns within 10 days: We accept returns within 10 calendar days from the date the item is delivered. If for any reason you are not satisfied with your purchase, you may return the item in its original condition for a full refund or an exchange for another item of equal value, subject to availability.

Return Conditions: To be eligible for a return, the item must be in its original condition and must show no signs of misuse. We reserve the right to refuse returns if the item has been damaged through misuse or if the care instructions provided with the purchase have not been followed.

Return Process: To initiate the return process, please contact our customer service team within 15 calendar days of delivery. We will provide you with detailed instructions on how to return the item.

Refunds: Once we receive and verify the returned item, we will process your refund within a reasonable time frame. The refund will be made using the same payment method used for the original purchase.

Exceptions: Please note that certain items may be excluded from our return and refund policy, such as personalized or engraved items. These items will only be eligible for return if they are faulty or damaged upon arrival.

At Aviram Jewelry by Gina Navarro, we strive to provide quality products and exceptional customer service. If you have any questions or concerns about our return and refund policy, please feel free to contact us. We are here to help.Thank you for choosing Aviram Jewelry by Gina Navarro.

Last Update April 18, 2024